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#!/usr/bin/python 

# -*- coding: utf-8 -*- 

# Copyright: (c) 2022, XLAB Steampunk <steampunk@xlab.si> 

# 

# GNU General Public License v3.0+ (see COPYING or https://www.gnu.org/licenses/gpl-3.0.txt) 

 

from __future__ import absolute_import, division, print_function 

 

__metaclass__ = type 

 

DOCUMENTATION = r""" 

module: api_info 

 

author: 

- Tjaž Eržen (@tjazsch) 

 

short_description: Manage ServiceNow GET requests 

description: 

- Retrieve records via ServiceNow REST Table API for an arbitrary table. 

- For more information, refer to the ServiceNow REST Table API documentation at 

U(https://docs.servicenow.com/bundle/sandiego-application-development/page/integrate/inbound-rest/concept/c_TableAPI.html). 

version_added: 2.0.0 

extends_documentation_fragment: 

- servicenow.itsm.instance 

- servicenow.itsm.sys_id.info 

seealso: 

- module: servicenow.itsm.api 

options: 

resource: 

description: 

- The name of the table that we want to obtain records from. 

type: str 

required: true 

sysparm_query: 

description: 

- An encoded query string used to filter the results. 

- List of all possible operators and a guide on how to map them to form a query may be found at 

U(https://docs.servicenow.com/en-US/bundle/sandiego-platform-user-interface/page/use/common-ui-elements/reference/r_OpAvailableFiltersQueries.html). 

and U(https://developer.servicenow.com/dev.do#!/reference/api/sandiego/rest/c_TableAPI) under 'sysparm_query'. 

type: str 

display_value: 

description: 

- Return field display values C(true), actual values C(false), or both C(all). 

- Default value is set to C(false). 

type: str 

choices: ["true", "false", "all"] 

default: 'false' 

exclude_reference_link: 

description: 

- C(true) to exclude Table API links for reference fields. 

- The default is C(false). 

type: bool 

default: False 

columns: 

description: 

- List of fields/columns to return in the response. 

type: list 

elements: str 

default: [] 

query_category: 

description: 

- Name of the query category to use for queries. 

type: str 

query_no_domain: 

description: 

- If set to C(true) to access data across domains if authorized. 

- Default is set to C(false). 

type: bool 

default: False 

no_count: 

description: 

- Do not execute a select count(*) on table. 

- Default is set to C(false). 

type: bool 

default: False 

""" 

 

EXAMPLES = """ 

- name: Retrieve all records from table incident 

servicenow.itsm.api_info: 

resource: incident 

register: result 

 

- name: Retrieve a record with specified sys_id from the resource incident 

servicenow.itsm.api_info: 

resource: incident 

sys_id: 471bfbc7a9fe198101e77a3e10e5d47f 

register: result 

 

- name: Retrieve all incidents with properties specified in a query 

servicenow.itsm.api_info: 

resource: incident 

sysparm_query: numberSTARTSWITHINC^ORnumberSTARTSWITHABC^state!=7^stateBETWEEN1@4^short_descriptionISNOTEMPTY 

register: result 

 

- name: Retrieve all incidents with properties specified in a query, filtered by a few other parameters 

servicenow.itsm.api_info: 

resource: incident 

sysparm_query: numberSTARTSWITHINC^ORnumberSTARTSWITHABC^state!=7^stateBETWEEN1@4^short_descriptionISNOTEMPTY 

display_value: "true" 

exclude_reference_link: true 

columns: 

- state 

- number 

- sys_id 

query_no_domain: true 

no_count: false 

register: result 

""" 

 

RETURN = r""" 

records: 

description: 

- A list of records from the specified table. 

returned: success 

type: list 

sample: 

- active: "false" 

activity_due: "" 

additional_assignee_list: "" 

approval: not requested 

approval_history: "" 

approval_set: "" 

assigned_to: 5137153cc611227c000bbd1bd8cd2007 

assignment_group: 8a4dde73c6112278017a6a4baf547aa7 

business_duration: "1970-01-20 05:38:50" 

business_service: "" 

business_stc: "1661930" 

calendar_duration: "1970-03-21 20:38:50" 

calendar_stc: "6899930" 

caller_id: 681ccaf9c0a8016400b98a06818d57c7 

category: inquiry 

caused_by: "" 

child_incidents: "" 

close_code: Solved (Work Around) 

close_notes: Gave workaround 

closed_at: "2020-07-07 23:18:40" 

closed_by: 9ee1b13dc6112271007f9d0efdb69cd0 

cmdb_ci: "" 

comments: "" 

comments_and_work_notes: "" 

company: 31bea3d53790200044e0bfc8bcbe5dec 

contact_type: phone 

contract: "" 

correlation_display: "" 

correlation_id: "" 

delivery_plan: "" 

delivery_task: "" 

description: Noticing today that any time I send an email with an attachment, it 

takes at least 20 seconds to send. 

due_date: "" 

escalation: "0" 

expected_start: "" 

follow_up: "" 

group_list: "" 

hold_reason: "" 

impact: "1" 

incident_state: "7" 

knowledge: "false" 

location: "" 

made_sla: "false" 

notify: "1" 

number: INC0000013 

opened_at: "2020-07-06 23:15:58" 

opened_by: 9ee1b13dc6112271007f9d0efdb69cd0 

order: "" 

parent: "" 

parent_incident: "" 

priority: "1" 

problem_id: "" 

reassignment_count: "2" 

reopen_count: "" 

reopened_by: "" 

reopened_time: "" 

resolved_at: "2020-09-24 19:54:48" 

resolved_by: 6816f79cc0a8016401c5a33be04be441 

rfc: "" 

route_reason: "" 

service_offering: "" 

severity: "3" 

short_description: EMAIL is slow when an attachment is involved 

sla_due: "" 

state: "7" 

subcategory: "" 

sys_class_name: incident 

sys_created_by: don.goodliffe 

sys_created_on: "2020-07-07 23:18:07" 

sys_domain: global 

sys_domain_path: / 

sys_id: 46cebb88a9fe198101aee93734f9768b 

sys_mod_count: "5" 

sys_tags: "" 

sys_updated_by: VALUE_SPECIFIED_IN_NO_LOG_PARAMETER 

sys_updated_on: "2020-09-24 19:54:48" 

task_effective_number: INC0000013 

time_worked: "" 

universal_request: "" 

upon_approval: "" 

upon_reject: "" 

urgency: "1" 

user_input: "" 

watch_list: "" 

work_end: "" 

work_notes: "" 

work_notes_list: "" 

work_start: "" 

""" 

 

from ansible.module_utils.basic import AnsibleModule 

 

from ..module_utils import arguments, client, errors, table, utils 

from ..module_utils.api import ( 

transform_query_to_servicenow_query, 

POSSIBLE_FILTER_PARAMETERS, 

table_name, 

FIELD_COLUMNS_NAME, 

) 

 

 

def run(module, table_client): 

search_dict = dict(module.params) 

columns = ",".join([field.lower() for field in module.params[FIELD_COLUMNS_NAME]]) 

search_dict.update(columns=columns) 

query = utils.filter_dict(search_dict, *POSSIBLE_FILTER_PARAMETERS) 

servicenow_query = transform_query_to_servicenow_query(query) 

return table_client.list_records(table_name(module), servicenow_query) 

 

 

def main(): 

arg_spec = dict( 

arguments.get_spec("instance", "sys_id"), 

resource=dict(type="str", required=True), 

sysparm_query=dict(type="str"), 

display_value=dict( 

type="str", 

choices=["true", "false", "all"], 

default="false", 

), # Return field display values (true), actual values (false), or both (all) (default: false) 

exclude_reference_link=dict( 

type="bool", 

default=False, # to enforce False when this parameter is omitted from a playbook 

), # True to exclude Table API links for reference columns 

columns=dict( 

type="list", default=[], elements="str" 

), # A comma-separated list of fields to return in the response 

query_category=dict( 

type="str" 

), # Name of the query category (read replica category) to use for queries 

query_no_domain=dict( 

type="bool", 

default=False, # to enforce False when this parameter is omitted from a playbook 

), # True to access data across domains if authorized (default: false) 

no_count=dict( 

type="bool", 

default=False, # to enforce False when this parameter is omitted from a playbook 

), # Do not execute a select count(*) on table (default: false) 

) 

 

module = AnsibleModule( 

supports_check_mode=True, 

argument_spec=arg_spec, 

) 

 

try: 

snow_client = client.Client(**module.params["instance"]) 

table_client = table.TableClient(snow_client) 

records = run(module, table_client) 

module.exit_json(changed=False, record=records) 

except errors.ServiceNowError as e: 

module.fail_json(msg=str(e)) 

 

 

if __name__ == "__main__": 

main()