def get_active_tickets
[
{
"accountId"=>1,
"assignedUserId"=>1,
"billableFlag"=>nil,
"changeOwnerFlag"=>false,
"createDate"=>"2015-03-17T07:42:42-05:00",
"groupId"=>1,
"id"=>1,
"lastEditDate"=>"2015-03-17T07:42:43-05:00",
"lastEditType"=>"AUTO",
"locationId"=>nil,
"modifyDate"=>"2015-03-17T07:42:43-05:00",
"notifyUserOnUpdateFlag"=>true,
"originatingIpAddress"=>"10.10.10.10",
"priority"=>0,
"responsibleBrandId"=>1,
"serverAdministrationBillingAmount"=>nil,
"serverAdministrationBillingInvoiceId"=>nil,
"serverAdministrationFlag"=>0,
"serverAdministrationRefundInvoiceId"=>nil,
"serviceProviderId"=>1,
"serviceProviderResourceId"=>1,
"statusId"=>1,
"subjectId"=>1,
"title"=>"API Question - Testing API",
"totalUpdateCount"=>1,
"userEditableFlag"=>true
}
]
end