Evaluation report — support

Customer
northwind
Suite
support
This run
staging — 2026-09-11T11:02:37.271154+00:00
Reference
staging — 2026-09-01T13:59:15.058158+00:00
Code version
4a7571984a145a6e992e47170f649314a490a319

Did it get worse? No

Nothing got worse compared with the reference. Every case could be judged. No case is suspended. The suite is unchanged from the reference. The files under test are the same as the reference. The system under test answered under the same configuration as the reference.

What was under test

The files under test are the same as the reference.

What answered

Configured as in the reference.

ParameterThis runReference
max_tokens512512
modelgpt-4o-minigpt-4o-mini
provideropenaiopenai
temperature0.00.0
What got worse (0)

Nothing in this section.

What could not be judged (0)

Nothing in this section.

What is set aside (0)

Nothing in this section.

What was added or removed (0)

Nothing in this section.

What got better (0)

Nothing in this section.

What stayed the same (25)
CaseCheckWhat happenedWhy
cancel-subscriptioncost_budgetScore unchanged at 0.904977.0.000210 USD against a 0.002000 cap (within budget)
cancel-subscriptionlengthScore unchanged at 1.000000.22 words, within bounds (between 12 and 60)
cancel-subscriptionnot_containsScore unchanged at 1.000000.'As an AI' absent from the output
cancel-subscriptionlatency_budgetScore unchanged at 0.840336.380.000 ms against a 2000.000 cap (within budget)
cancel-subscriptioncontainsScore unchanged at 1.000000.'Northwind Support' found in the output
do-you-ship-to-sicilycost_budgetScore unchanged at 0.904977.0.000210 USD against a 0.002000 cap (within budget)
do-you-ship-to-sicilylengthScore unchanged at 1.000000.23 words, within bounds (between 12 and 60)
do-you-ship-to-sicilynot_containsScore unchanged at 1.000000.'As an AI' absent from the output
do-you-ship-to-sicilylatency_budgetScore unchanged at 0.840336.380.000 ms against a 2000.000 cap (within budget)
do-you-ship-to-sicilycontainsScore unchanged at 1.000000.'Northwind Support' found in the output
how-do-i-returncost_budgetScore unchanged at 0.904977.0.000210 USD against a 0.002000 cap (within budget)
how-do-i-returnlengthScore unchanged at 1.000000.27 words, within bounds (between 12 and 60)
how-do-i-returnnot_containsScore unchanged at 1.000000.'As an AI' absent from the output
how-do-i-returnlatency_budgetScore unchanged at 0.840336.380.000 ms against a 2000.000 cap (within budget)
how-do-i-returncontainsScore unchanged at 1.000000.'Northwind Support' found in the output
is-it-waterproofcost_budgetScore unchanged at 0.904977.0.000210 USD against a 0.002000 cap (within budget)
is-it-waterprooflengthScore unchanged at 1.000000.19 words, within bounds (between 12 and 60)
is-it-waterproofnot_containsScore unchanged at 1.000000.'As an AI' absent from the output
is-it-waterprooflatency_budgetScore unchanged at 0.840336.380.000 ms against a 2000.000 cap (within budget)
is-it-waterproofcontainsScore unchanged at 1.000000.'Northwind Support' found in the output
where-is-my-ordercost_budgetScore unchanged at 0.904977.0.000210 USD against a 0.002000 cap (within budget)
where-is-my-orderlengthScore unchanged at 1.000000.28 words, within bounds (between 12 and 60)
where-is-my-ordernot_containsScore unchanged at 1.000000.'As an AI' absent from the output
where-is-my-orderlatency_budgetScore unchanged at 0.840336.380.000 ms against a 2000.000 cap (within budget)
where-is-my-ordercontainsScore unchanged at 1.000000.'Northwind Support' found in the output