Evaluation report — support

Customer
northwind
Suite
support
This run
staging — 2026-09-11T11:02:52.016257+00:00
Reference
staging — 2026-09-03T13:12:00.669324+00:00
Code version
4a7571984a145a6e992e47170f649314a490a319

Did it get worse? No

Nothing got worse compared with the reference. Every case could be judged. 1 case is suspended. The suite is unchanged from the reference. The system under test answered under the same configuration as the reference.

What answered

Configured as in the reference.

ParameterThis runReference
max_tokens512512
modelgpt-4o-minigpt-4o-mini
provideropenaiopenai
temperature0.00.0
What got worse (0)

Nothing in this section.

What could not be judged (0)

Nothing in this section.

What is set aside (1)
CaseWhy
refund-statusthe refund API is down, ticket 412
What was added or removed (0)

Nothing in this section.

What got better (0)

Nothing in this section.

What stayed the same (15)
CaseCheckWhat happenedWhy
how-do-i-returnstarts_capitalisedScore unchanged at 1.000000.pattern /^[A-Z]/ matched
how-do-i-returncost_budgetScore unchanged at 0.989609.0.000210 USD against a 0.020000 cap (within budget)
how-do-i-returnlatency_budgetScore unchanged at 0.677966.380.000 ms against a 800.000 cap (within budget)
how-do-i-returncontainsScore unchanged at 1.000000.'Northwind Support' found in the output
how-do-i-returnlengthScore unchanged at 1.000000.142 characters, within bounds (at most 400)
is-it-waterproofstarts_capitalisedScore unchanged at 1.000000.pattern /^[A-Z]/ matched
is-it-waterproofcost_budgetScore unchanged at 0.989609.0.000210 USD against a 0.020000 cap (within budget)
is-it-waterprooflatency_budgetScore unchanged at 0.677966.380.000 ms against a 800.000 cap (within budget)
is-it-waterproofcontainsScore unchanged at 1.000000.'Northwind Support' found in the output
is-it-waterprooflengthScore unchanged at 1.000000.119 characters, within bounds (at most 400)
where-is-my-orderstarts_capitalisedScore unchanged at 1.000000.pattern /^[A-Z]/ matched
where-is-my-ordercost_budgetScore unchanged at 0.989609.0.000210 USD against a 0.020000 cap (within budget)
where-is-my-orderlatency_budgetScore unchanged at 0.677966.380.000 ms against a 800.000 cap (within budget)
where-is-my-ordercontainsScore unchanged at 1.000000.'Northwind Support' found in the output
where-is-my-orderlengthScore unchanged at 1.000000.145 characters, within bounds (at most 400)